The form cannot be submitted because the form could not be added to the e-mail message as a file attachment. - InfoPath Dev
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The form cannot be submitted because the form could not be added to the e-mail message as a file attachment.

Last post 09-24-2010 05:01 AM by Notakie. 3 replies.
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  • 07-14-2010 06:58 AM

    The form cannot be submitted because the form could not be added to the e-mail message as a file attachment.

    Two of my customers are receiving the above message.  The form works flawless for 30+ other customers, including myself. 

    The form is posted in a document library on a SharePoint site.  The error occurs after the customer has clicked 'Submit' on one specific InfoPath form. 

    The InfoPath form template Submit Options are as follows:  "Allow users to submit this form" is checked.  Send form data to a single destination is not.  The submit type is managed by the "Perform custom action using Rules"  The rule has an action of "Submit using a data connection".  The data connection wizard shows the e-mail To: Cc: etc, The 'Select the attachments to include with the e-mail message.' is set to "Send the form data as an attachment" with the attachment name being one of the form's fields + Date1 (to ensure unique file naming) .  The 'Attach the form template to ensure that users can open the form' is NOT checked.  It previously was, but during my diagnostics of this problem, I've turned that off. 

    Since this problem is isolated to two users, I'm assuming it is a user profile folders for either InfoPath or Outlook.

    Greg W Appelt
  • 07-14-2010 07:59 AM In reply to

    Re: The form cannot be submitted because the form could not be added to the e-mail message as a file attachment.

    It's hard to pinpoint where the issue lies, but if I were you I'd start by comparing the machines, as far as OS and its updates, and Office version and its service packs. If you find a difference between the 30+ that work and the 2 that don't, then it might be as easy as installing an update or service pack. Good luck.

    Ernesto Machado
    Qdabra® Software/ InfoPathDev.com
    The InfoPath Experts – Streamline data gathering to turn process into knowledge.™


  • 07-14-2010 09:09 AM In reply to

    Re: The form cannot be submitted because the form could not be added to the e-mail message as a file attachment.

    ErnestoM,

     That was a good start.  Fortunately we have a security administrator that keeps us all on the same SP and Patch level when they come from MS every Tuesday.  My next step is to try another profile on one of the failing machines to isolate profile dependence or OS/SW issue.

    If anyone else has seen this problem, please reply.

     Greg

    Greg W Appelt
  • 09-24-2010 05:01 AM In reply to

    Re: The form cannot be submitted because the form could not be added to the e-mail message as a file attachment.

     We are currently facing the similar problem ... did anyone food a solution for it?

     Kind regards,

    Wim

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