InfoPath 2010 32-bit version 14.0.7173.5000
IE 11 version11.0.9600.18524 (updated versions: 11.0.37)
Adding "?noredirect=true" enables him to open by clicking "Save" in the "View Downloads - Internet Explorer" window; then clicking "Open"; then entering his logon credentials again.
Having to go through the download (Save - Open) process is a pain, but it works.
However, adding the suffix to the new document link doesn't fix the problem with opening existing records. I have asked for clarification on that and will forward the results when he responds. DAP