Hi,
Submit to SharePoint list works fine previously, but just recently, one of our user is having issues that the list is not updated. Upon checking the error node of Qrules, I found this error "Error ocurred submitting data to list: The specified user could not be found." The next thing that I do is check ULS log and found this message "The user does not exist or is not unique". Upon checking in Active Directory, the user does have two user logon (domain\xx123 and domain\ds456) but the Display Name is the same. What I did is I change the Display Name and after that the SubmitToSharepointlist command now works for the user.
I would like to inquire if there is a way to ensure that the SubmitToSharepointList command validates that user log on (and not the DisplayName) as user log on will always be unique.
Thanks...