So, in general, when I have a conditional formatting issue, it is because something is not the value I expect, or there is a conflict between multiple rules. Do you have more than one formatting rule on this? Do you have the UserLevel on the form so you can verify it is set to what you think it is? If you have multiple rules, instead of hiding the button, have each rule set it to a different color so you can see what is happening. :)
Hilary Stoupa
