Hello Duchess,
It sounds like they may be trying to open the form not in design mode, which causes an error like the one you outlined. To help them this issue:
Make sure they have the Designer installed on their machine
Have them right click the file from the saved location and select design
Once in design mode preview the form
Id that is still producing an error, have them temporarily set the forms security to full-trust in order o preview. This setting is located in file > form options > security and trust
Hope that helps!
Bre
Bre Huston
| Project Manager
Qdabra® Software / InfoPathDev.com / FormsQuo / 877.544.2389 main / 425.318.7843 direct
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