InfoPath Dev

Hi Guys - I have a client that installed an Office 2013 with Infopath 2013. I have a sharepoint 2007 with an Infopath 2007 as template. When he opens it using 2013 it crashed. Any idea why? Hope someone can shed some light here. See error image attached...

Up!

Up!

I've not seen this happen before. I use IP 2013 if you want to attach the template to a reply (under the options tab) and I can see if I can open it. May help you figure out if it is the form or the specific Office 2013 install. Can the user open the form in design mode and try previewing it?

Thanks Hilary for the reply i appreciate it. I cannot attached the .xsn it says its above 256kb. THe template is 1.2mb. I haven't tried opening it in design mode from his computer. I will try it and let you know the result. :)

I was able to open the template in design mode from his computer and the preview works. However, opening it from the library is still crashing, not responding then later on the error screenshot i posted above came. :s

Can he open other templates from other libraries? If you don't have any other form libraries, create a test one with a simple form.

If you log onto his computer as a different user, do you have the same issue?

he can open other templates without error in other libraries, actually i have 3 infopath forms template, this one is crashing, the other two did not. I attached here: https://onedrive.live.com/?cid=ac8b1867a36ce7d0#cid=AC8B1867A36CE7D0&id=AC8B1867A36CE7D0%21213

Okay - any major differences between them? If someone else logs onto his machine and try to open the form, does it crash?