InfoPath Dev

Hi All, I have a customized list in my SharePoint 2010 Website. I used Infopath 2010 to change the layout and add some specific controls. I added a rich text box control and a submit button. When using Google Chrome, Safari or earlier versions of IE, the data is not submitted if I hit the submit button and the rich text box is highlighted. I can't submit the data unless I click on an other control before or I use the Save button in the ribbon. If I use Firefox or IE8 or 9 the data in the rich text box is submitted without issues even when the the text box is highlighted and I hit my submit button directly. Does the Rich Text Box Control have browser limitations? Do you have any idea how to fix this issue? Thank you, Best, Anas

Hi there,

I believe there are some known issues with Chrome and Safari with the rich text box control.  Chrome was fairly new at the time 2010 came out, so there may be issues there.  And IE 6 is not supported in 2010.  I believe the main issue lies within the ribbon.  A workaround you can try is to remove the ribbon from your form and use a button to submit instead.  To be safe, I would also set the button control to always postback.  But my guess is that it will automatically do that if you are running a submit rule on it.  Hope that works for you!

Yes that's what I found. I got this answer too in a different Forum. it is a known bug with the Rich Text Box control. On older versions of IE and on WebKit (Chrome/Safari), the JavaScript that saves the content for the Rich Text Control to the underlying control that SharePoint retrieves its data from on submit doesn't trigger until you select another control. Apparently there is no hot-fix for this issue from Microsoft. Actually, at least in my case the ribbon is working fine but the submit button I added with the submit rule is not. Thank you Anson for your response