Data Connection to Remedy

Last post 11-28-2011 08:24 AM by Hilary Stoupa. 1 replies.

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11-21-2011 09:53 AM

digitalsr2
Joined on 11-21-2011
Posts 1

Data Connection to Remedy

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I'm trying to see if it's possible to pull data from Remedy's incident management product. I'm trying to gather tickets being entered and pull them into an InfoPath form. Does anyone know if this is possible and how?

11-28-2011 08:24 AM In reply to

Hilary Stoupa
Joined on 06-20-2008
Posts 13,297

Re: Data Connection to Remedy

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I'm unfamiliar with Remedy - but if it uses SQL for its database, you should be able to create a SQL connection. Also, you could check your product documentation, see if it includes any web services - IP can connect to those....

Hilary Stoupa

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