InfoPath and Outlook 2007: E-mail Forms Problem - InfoPath Dev
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InfoPath and Outlook 2007: E-mail Forms Problem

Last post 05-11-2011 08:08 PM by ACAST. 5 replies.
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  • 05-05-2011 01:23 PM

    • ACAST
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    • Joined on 05-05-2011
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    InfoPath and Outlook 2007: E-mail Forms Problem

    Ok, our company uses Outlook 2007 and InfoPath 2007. I have both installed on my workstation and within Outlook --> Tools --> Options --> Other --> Advanced Options I have the "Enable InfoPath E-Mail Forms" enabled. When I go to a shared network resource where we keep our template .xsn file and open it, it opens in InfoPath 2007. I fill it out and then I choose the option "File --> Send to Mail Recipient" and a message opens up in Outlook. The problem is that when I'm wanting to send this to a recipient, I want the form to show up within the body of the message not as an attachment .xml file. via the attachment box. Other users receive it via the body of an e-mail and can edit and save the form directly from the e-mail message body of Outlook and this is how the process works and I want it to work for me in the same way. Can anyone help me resolve this or point me in the right direction? Any help is greatly appreciated...thanks!
  • 05-05-2011 03:09 PM In reply to

    Re: InfoPath and Outlook 2007: E-mail Forms Problem

    The error message suggests there may be an issue with your InfoPath install. Have you tried following the steps in the error message? Disable "Enable InfoPath E-Mail Forms". Repair your InfoPath install. Then try re-enabling....If you've already done that, you may actually want to try reinstalling InfoPath....
    Hilary Stoupa

  • 05-06-2011 06:44 AM In reply to

    • ACAST
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    • Joined on 05-05-2011
    • Posts 5

    Re: InfoPath and Outlook 2007: E-mail Forms Problem

    Hilary, I did not disable "InfoPath E-mail Forms" in Outlook prior to what I tried. What I tried in order is as follows: 1. I did a repair on Office 2007 as a whole, that didn't work. 2. I uninstalled InfoPath then reinstalled it, that didn't work. I guess the only thing left to try is to uninstall the whole Office 2007 suite, which I find odd and likely that it still won't work...but if you agree...I'll try it. I also noticed that when I reply to an e-mail that has a InfoPath form attached and I get the error message that I submitted, when I go back into Outlook the "Enable InfoPath E-Mail Forms" option is disabled again...it does this on it's own.
  • 05-11-2011 02:42 PM In reply to

    • ACAST
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    • Joined on 05-05-2011
    • Posts 5

    Re: InfoPath and Outlook 2007: E-mail Forms Problem

    I resolved the problem by uninstalling Office 2007 completely, cleaning up the registry as much as possible and then reinstalling Office 2007 and now the e-mail forms within Outlook open up as they should. Thanks for the help...I appreciate it.
  • 05-11-2011 02:47 PM In reply to

    Re: InfoPath and Outlook 2007: E-mail Forms Problem

    Wow, what a hassle! I'm so glad that a clean install of Office solved this for you.

    Hilary Stoupa

  • 05-11-2011 08:08 PM In reply to

    • ACAST
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    • Joined on 05-05-2011
    • Posts 5

    Re: InfoPath and Outlook 2007: E-mail Forms Problem

    Yeah, it was well worth the hassle :-)
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