Disappearing content for certain users - InfoPath Dev
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Disappearing content for certain users

Last post 12-04-2009 06:48 AM by jcender. 2 replies.
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  • 12-04-2009 04:33 AM

    Disappearing content for certain users

    Hey, first post on this forum but I've been perusing it for awhile now to find answers. You guys really know your stuff!

    Ok, on to my issue. I created a Sharepoint/Infopath system for my job. I used form libraries to create Infopath forms that users can fill out each shift.

    My problem is that I added a new section to one of the forms, and it is not showing up for certain users. I and several other supervisors have opened the form up on the same computer that these users are using, and the new section shows up for us. But when these people open the form up on that computer, it does not work. Interestingly, when they open the form on a different computer, the new section is available. So the issue exists on the computer, and not with the user.

    This problem has also occurred with two other users in a different city, both of whom are using the same computer (but different from the one that is having problems here).

     So the question is, what will fix the issue on these problem computers?

    Thanks for the advice!

  • 12-04-2009 05:47 AM In reply to

    Re: Disappearing content for certain users

    You need to have the users remove the forum from their caches and reopen.

    1. close all InfoPath instances
    2. windows->start InfoPath
    3. select the form and click remove
    4. close InfoPath
    5. reopen form from SharePoint
    Patrick Halstead
    Project Manager at Qdabra
  • 12-04-2009 06:48 AM In reply to

    Re: Disappearing content for certain users

    That fixed it! Thanks so much.

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