IP 2003: IP in email body: Formatting - InfoPath Dev
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IP 2003: IP in email body: Formatting

Last post 08-09-2009 11:47 PM by ZaiZai. 2 replies.
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  • 08-03-2009 06:51 PM

    IP 2003: IP in email body: Formatting

    I am using IP 2003 and emailing a completed form in a body of an email. The template I created has the basics like a text field and horizontal lines. I want everything to be centered in the email so I have centered everything in IP template as such.  When I send it via code it works nicely. Every once and a while you see people who see these emails in their inbox out of format in Outlook 2003. Outlook 2007 doesn't render these well at all.  Basically, the horizontal lines and text formating isn't what was intended. Most people don't have any issues with formating because they use Outlook 2003 (I have Outlook 2007 for testing purposes that is how I encountered that it doesn't render as expected in 2007).  Anyone know why some people would be rendering these IP generated emails out of format while others are getting them just fine?  Not only are objects not holding there format correctly...colors are not rendered correctly either with these people who are having this issue. Basically, a line with a shading of red would be shaded white in a troubled email.

    I have never had any luck centering tables in an IP email so I try not to use tables if I want the form to be embedded in the body of the email. If anyone knows how to work around this, that would be nice too.

  • 08-05-2009 05:00 PM In reply to

    Re: IP 2003: IP in email body: Formatting

    Hi ZaiZai,

    Sounds like a bug. We saw some formatting issues in 2007 too and reported them. Are you sure you have the latest service pack of 2007 installed? There was an attribute in the XSF that controlled some e-mail options for 2007 which was not present in 2003. I seem to recall that you need to manually add this but I don't remember exactly what it was. Please look at InfoPath 2007 and InfoPath 2003 email wizards and you can probably figure it out. InfoPath 2007 added supprot here. You could just try publishing as InfoPath 2007 if you haven't already. If that is what you are using, try publishing as InfoPath 2003 compliant. Anyway, this is a bug in InfoPath. It's either fixed or there's a workaround...

    Patrick Halstead
    Project Manager at Qdabra
  • 08-09-2009 11:47 PM In reply to

    Re: IP 2003: IP in email body: Formatting

    Patrick,

    Thanks for the information. That makes sense. It works actually pretty well in IP 2003 95 % of the times. It works not so well in IP 2007. If there is a workaround for for it (patch or an update) please let me know.  Thanks.

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