Hi Hilary - I'd like to obtain assistance to solve the following issue with Rules/Conditions for Multiple Email Submit Data Connections
Desired Behavior:
Behavior 1:
The form should trigger an email to a set of users (User 1, User 2, User 3) that have been identified in the To: Email Field associated with the IIS Email Submit 2 Data Connection and cc: anyone added to the Smart Email Field manually if the following Rules, Conditions and Actions are met.
Run this Rule when: IIS or IIS – Lite is selected from the GCDO Trial Type Field
Behavior 2:
The form should trigger an email to a different set of users (User 4, User 5, User 6) that have been identified in the To: Email Field associated with the Email Submit 3 Data Connection and cc: anyone added to the Smart Email Field manually if the following Rules, Conditions and Actions are met.
Run this Rule when: CSC Required Field is equal to Yes
Behavior 3:
The form should trigger an email to a different set of users (User 4, User 5, User 6) that have been identified in the To: Email Field associated with the Email Submit 4 Data Connection and cc: anyone added to the Smart Email Field manually if the following Rules, Conditions and Actions are met.
Run this Rule when:
a) EMEA or AsiaPac –is selected from the Region Field
b) GCDO Trial Type is MAInterventional or MANon-Interventional
Behavior 4:
The form should trigger an email to a different set of users (User 7, User 8, User 9) that have been identified in the To: Email Field associated with the Email Submit 5 Data Connection and cc: anyone added to the Smart Email Field manually if the following Rules, Conditions and Actions are met.
Run this Rule when:
a) Region is equal to North America or Latin America
c) GCDO Trial Type is equal to MAInterventional
d) GCDO Trial Type is equal to MANon-Interventional
e) GCDO Trial Type is equal to Collaborative Lite
f) GCDO Trial Type is equal to Collaborative Interventional
g) GCDO Trial Type is equal to Named Patient Programs NPP
h) GCDO Trial Type is equal to Extended Programs / Continuous Access Programs (CAP)
Currently only Behavior 1 is working as intended all other rules are not behaving as intended.