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unable to open submitted docs in DBXL Admin Tool

Last post 11-04-2016 08:08 AM by Jimmy. 3 replies.
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  • 11-04-2016 07:01 AM

    unable to open submitted docs in DBXL Admin Tool

    Hi, I have one document type that will properly submit forms to a SQL server, but if I try to open the docs through the link in the DBXL admin tool i get an http 404 error that the document cannot be found. Any recommendations? Thanks.
  • 11-04-2016 07:36 AM In reply to

    Re: unable to open submitted docs in DBXL Admin Tool

    Hi Jack, Does the URL that opens up perhaps contain plus signs in the file name? If so, please try deleting those plus signs and hitting enter. Alternatively, you can enter the document's URL manually in your browser: http(s)://servername/QdabraWebService/Documents/DOCID/DOCID.xml replacing http(s), servername, and DOCID with the appropriate values.
    Jimmy Rishe / Software Developer / Microsoft MVP
    Qdabra Software
  • 11-04-2016 07:42 AM In reply to

    Re: unable to open submitted docs in DBXL Admin Tool

    It does and that works! How can I change the doc submission so it doesn't do that?
  • 11-04-2016 08:08 AM In reply to

    Re: unable to open submitted docs in DBXL Admin Tool

    The filenames that are used when you click those Open icons are based on the Name value provided when the document is submitted (the same value displayed in the Name column on that page in DAT), and any spaces in those names are encoded as plus signs.

    Unfortunately, newer versions of IIS, by default, don't allow plus signs in URLs, so that's why you're getting an error.

    The most recent version of DBXL comes with a new version of DAT that shouldn't have this issue, but in the meantime, there are two workaround options.

    Option 1: Don't use Name values that have spaces in them. (You could replace the spaces with underscores or remove the spaces when you submit documents. I realize this isn't a very ideal option.)
    Option 2: Modify the DBXL service's web.config to allow plus signs in filenames. You can follow any of the approaches under the Resolution section of the following page (it's a support page for some service called JIRA, but the idea is the same): https://confluence.atlassian.com/jirakb/urls-that-containing-a-plus-symbol-can-t-be-displayed-370704515.html

    Jimmy Rishe / Software Developer / Microsoft MVP
    Qdabra Software
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