email body blank in outlook 2016 when sending email from infopath 2013 - InfoPath Dev
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email body blank in outlook 2016 when sending email from infopath 2013

Last post 08-18-2017 10:56 AM by Hilary Stoupa. 6 replies.
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  • 03-31-2016 08:34 AM

    email body blank in outlook 2016 when sending email from infopath 2013

    Can anyone help me with email issue in infopath 2013. I have infopath filler form which submit to sharepoint and send out email. But recently few of my customer has upgraded to office 2016, and email body is now blank. -Tanuja
  • 03-31-2016 04:02 PM In reply to

    Re: email body blank in outlook 2016 when sending email from infopath 2013

     I had seen that in previous versions of InfoPath & Outlook - but right now I am using InfoPath 2013 & Outlook 2016 and am not having that issue. Can you find out the version # of their Office 2016 install? I'm attaching a screenshot of mine.


    Hilary Stoupa

  • 04-04-2016 11:47 AM In reply to

    Re: email body blank in outlook 2016 when sending email from infopath 2013

     Here is my screen shot. And I tried few test scripts, which is having active view in email in outlook 2013 but outlook 2016 is blank.

     

  • 04-04-2016 11:56 AM In reply to

    Re: email body blank in outlook 2016 when sending email from infopath 2013

     My image is not showing up.

    Version number is 16.0.4266.1001.

    This is the standard version which is loaded all over the company. 

  • 06-24-2016 04:35 PM In reply to

    Re: email body blank in outlook 2016 when sending email from infopath 2013

    Was a solution ever found for this issue? I am experiencing the same issue. My version of Outlook 2016 is 16.0.6741.2048.
  • 08-18-2017 08:01 AM In reply to

    • gmoore
    • Not Ranked
    • Joined on 01-10-2011
    • Posts 3

    Re: email body blank in outlook 2016 when sending email from infopath 2013

    Was a solution ever found for this issue? I am experiencing the same issue.
  • 08-18-2017 10:56 AM In reply to

    Re: email body blank in outlook 2016 when sending email from infopath 2013

    I've heard that if you have different versions (32 bit vs 64 bit) of Office installed this can happen - i.e. 32 bit IP 2013 & 64 bit Office 2016 or vice versa.
    Hilary Stoupa

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