Data not saving to SharePoint 2010 consistently? - InfoPath Dev
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Data not saving to SharePoint 2010 consistently?

Last post 11-24-2014 11:28 AM by Doverwood. 10 replies.
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  • 11-24-2014 08:07 AM

    Data not saving to SharePoint 2010 consistently?

    I have a simple text field in an InfoPath 2010 form.  Somewhat regularly, after saving the form, the update entered into the text field doesn't save.  It's happened so often I now save the update to the clipboard and then have to verify the update "stuck" before moving on.  Other users have experienced this as well,  Any ideas why this would be happening?

    Thanks in advance. 

  • 11-24-2014 08:16 AM In reply to

    Re: Data not saving to SharePoint 2010 consistently?

    Is this a browser or a filler form? Are there any rules that may affect the field? You can right click the field in the data source task pane and select the Rule Inspector to see.

    Hilary Stoupa

  • 11-24-2014 08:22 AM In reply to

    Re: Data not saving to SharePoint 2010 consistently?

    Hilary, Thank you for the reply. There are no rules on the field.  I don't know the difference between a filler and browser form.

  • 11-24-2014 08:28 AM In reply to

    Re: Data not saving to SharePoint 2010 consistently?

    Do you fill out the form in a web browser? Or does the form open in InfoPath on user's machines?

    Hilary Stoupa

  • 11-24-2014 08:38 AM In reply to

    Re: Data not saving to SharePoint 2010 consistently?

    It open in a browser 

  • 11-24-2014 09:56 AM In reply to

    Re: Data not saving to SharePoint 2010 consistently?

    And to Save, you just use the Ribbon at the top of the form? Any chance I could see a copy of the form? You can attach it under the Options tab in a reply.

    Hilary Stoupa

  • 11-24-2014 10:05 AM In reply to

    Re: Data not saving to SharePoint 2010 consistently?

    It's the field called Project Progress Summary 

  • 11-24-2014 10:40 AM In reply to

    Re: Data not saving to SharePoint 2010 consistently?

    Okay - so it is a SharePoint list form and you are correct, there are no rules that should be impacting this field - but it is a rich text field - and I have recently seen some issues with these in IE 11 (but only in some very specific circumstances) - what version of Internet Explorer are your users on? Is there any correlation between IE version and the issue? You may want to experiment with setting postback to always on this control - just to see if it makes a difference. If you right click the rich text box on the form and under the properties, find the browser tab, you can try changing that to "always".

    Hilary Stoupa

  • 11-24-2014 10:58 AM In reply to

    Re: Data not saving to SharePoint 2010 consistently?

    I'm sure there are a few versions of IE in use.  I have changed the setting to always as you suggested.  I will test it and see what happens.  THANKS!!!! 

  • 11-24-2014 11:10 AM In reply to

    Re: Data not saving to SharePoint 2010 consistently?

    If you find that the issue is mainly on machines with newer versions of IE, try putting the site into the compatibility view settings and see if that makes a difference.

    Hilary Stoupa

  • 11-24-2014 11:28 AM In reply to

    Re: Data not saving to SharePoint 2010 consistently?

    I've made 1/2 a dozen edits without a problem.  THANKS AGAIN!!!!!!!!!! 

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