Email button not working - InfoPath Dev
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Email button not working

Last post 02-14-2014 08:56 AM by BluCottonCndy. 4 replies.
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  • 08-30-2013 12:42 PM

    Email button not working

    hey All,

     

    I have created a browser-based for with two buttons.  button A uses rules to submit the form to a form library on SP 2010.  Button B is a submit button that uses an email submit. 

     when I use the preview function in infopath 2010 designer, both buttons work just fine. When I publish the form, the rules-based button saves the form to the library with no errors.  The email button fails with an error: 

     

    The form cannot be submitted because of an error.
    Click OK to resume filling out the form. You may want to check your form data for errors.

    Hide error details
    The form cannot be submitted because the form view contains errors. For more information, contact the site administrator.

    An entry has been added to the Windows event log of the server.
    Log ID:5567

    Correlation ID:34b1404b-a409-4ed3-8581-f321a1d6f537

     because of our IT structure, submitting the correlation ID for analysis is a lengthy process.  i was hoping someone may have an idea of why the email button would work in preview but not after being published.

  • 08-30-2013 04:41 PM In reply to

    Re: Email button not working

     All,  I was able to create another view with only a couple of fields and the email submit button.  it emailed successfully from the browser.  Hence, the error message is accurate, there is something wrong with the primary view. 

    I'm a a bit of newbie, how do I track down what the error in the view might be?  again, when I use the preview function while in design mode the email is sent with no errors.  

     

     

  • 09-01-2013 01:41 PM In reply to

    Re: Email button not working

    Hi ZDonalds and welcome,

    You can take the correlation ID and search the SharePoint logs for more detailed error information. You can also turn on verbose logging and use ULS Viewer or a tool like it to see the error in real time. That spelunking, however, will require access to the SharePoint server.

    Here's another idea: why are you using InfoPath to email from the browser? Remove that and use a SharePoint workflow to email. It's far simpler and does not require special features (Exchange) be enabled on the server.

    Happy trails,

    Patrick Halstead
    Project Manager at Qdabra
  • 09-03-2013 10:04 AM In reply to

    Re: Email button not working

    The email will be going out externally and I can't assume the people outside of our organization will have infopath installed.  So, if I managed it via SP Designer workflow, I would have to inject each field into a list column, then create a new email and format it to display all of the information.

    Its certainly doable but it seems like duplicated effort if the Infopath submit email will work and will put the information in the body of the email.  The email function appears to work just fine, its something in the view that's broken.

    I guess I will submit a request to my server dudes to investigate the error.  Thanks for the help.

  • 02-14-2014 08:56 AM In reply to

    Re: Email button not working

    I had the same issue and was able to resolve by configuring my exchange server to relay mail out of my organization from my sharepoint server

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