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Unable to retrieve password recovery

Last post 08-02-2012 08:04 AM by Hilary Stoupa. 1 replies.
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  • 08-02-2012 04:56 AM

    Unable to retrieve password recovery

    I enter in the email address and it says it is going to send me the new password, yet nothing is ever received.  I had to create a new account but I would like to be able to access my old account. Is there an admin I can email about this?

    Also, how do you download attachements, someone created an example for me to look at yet it denies me download.

     Thanks

     

  • 08-02-2012 08:04 AM In reply to

    Re: Unable to retrieve password recovery

    Hi - I can reset the password on your old account for you - just email me via the forum and let me know what your user ID is.

    Also, what do you mean that you are denied download? If you right click the link and select "save as", what happens?

    Hilary Stoupa

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