Unable to retrieve getmyinfo data from AD - InfoPath Dev
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Unable to retrieve getmyinfo data from AD

Last post 11-17-2011 10:00 AM by aguerrero. 6 replies.
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  • 11-10-2011 09:59 AM

    Unable to retrieve getmyinfo data from AD

    I followed the example in your getting started guide for the expense report form and it works fine with infopath preview.

    However, when I publish it to sharepoint and view it in a web browser it is not able to retrive the getmyinfo data from AD.

    Here's the error that I get from sharepoint:

    "You do not have permissions to access a Web service that provides data required for this form to function correctly.  An entry has been added to the Windows event log of the server. Log ID:5566"

     The windows event log shows this:

    "You do not have permissions to access a Web service that provides data required for this form to function correctly.
    The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel."

    I get the same error if I try submitting the data.

    Here's some other related information:

    I have Qdabra installed with https enabled and alternate access mappings configured.  The certificate uses an FQDN and I'm not sure if this might be related, but when I go to https://servername:1234 it shows a certificate mismatch error.  However, I'm not using that address in any of my configurations that I am aware of.  I made sure that the data connections all point to https://FQDN:1234

  • 11-11-2011 10:29 AM In reply to

    Re: Unable to retrieve getmyinfo data from AD

    On the SharePoint 2010 server, you will need to go into Manage Trust under General/Security and make sure the certificate authority that issued your certificate is trusted.
  • 11-14-2011 04:37 AM In reply to

    Re: Unable to retrieve getmyinfo data from AD

    I'm still getting the same error.  Not sure if perhaps it may be because I have it configured wrong.  I tried two confiurations.  The first time around I added the certificate for the CA where it shows "root certificate for the trust relationship".

     The second time around I added it there and the section below as well where it shows "Security Token Service (STS) certificate for providing trust".

  • 11-14-2011 08:38 AM In reply to

    Re: Unable to retrieve getmyinfo data from AD

    In Central Administration, go into General Application Settings/Configure InfoPath Form Services and make sure you have 'Authenticate to data sources'  enabled, and also cross-domain access if the data connection is different than the site where your form lives.

  • 11-14-2011 09:16 AM In reply to

    Re: Unable to retrieve getmyinfo data from AD

    No luck.

    Both the data connection and the form are on the same server.  I tried selecting the option anyway, just in case, but it didn't make a difference so I removed it. 

    Maybe I don't have the form configured properly?  Is it expected behavior for the form to submit to the Qdabra Configuration view only when I fill it out in Infopath filler?  Shouldn't it also show up in the sharepoint library?

    It seems like this issue might be due to certificates and others in this forum have had similar issues but I haven't come across a solution.  Is https not supported on the Qdabra software?  I didn't see much mention of it in the documentation.

  • 11-14-2011 11:12 AM In reply to

    Re: Unable to retrieve getmyinfo data from AD

    I think I found the issue, but I need some direction on how I might be able to make the necessary change.

    When I looked a the DbxlDocumentService the code shows my servername without the port number

    https://sharepointserver.domainname.com:1234/QdabraWebService/DbxlDocumentService.asmx?op=SubmitDocument

    POST /QdabraWebService/DbxlDocumentService.asmx HTTP/1.1
    Host: sharepointservername.domainname.com

    Content-Type: text/xml; charset=utf-8
    Content-Length: length
    SOAPAction: "http://qdabra.com/webservices/SubmitDocument"

    I get the feeling that if I could change this someplace to include the port number, this might work.  When no port is specified it defaults to port 80 which might explain things.

  • 11-17-2011 10:00 AM In reply to

    Re: Unable to retrieve getmyinfo data from AD

    After much frustration, I found the solution.  Of all places, this HP forum is the only one that had the correct solution, at least for me scenario anyway:

    http://bizsupport1.austin.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=120&prodSeriesId=1840603&prodTypeId=18964&objectID=c02707407

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