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Problems installing dbxl v2.4

Last post 03-15-2011 10:01 AM by jabbman42. 4 replies.
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  • 03-14-2011 02:19 PM

    Problems installing dbxl v2.4

     In the first step of the installation wizard, the installation address section,  any choice I choose results in an error:

    Exception occurred while instializing the installation.

    System.Configuration.ConfigurationErrorsException: Configuration system failed to initialize.

     

     

  • 03-14-2011 02:52 PM In reply to

    Re: Problems installing dbxl v2.4

    Hello,

    Sorry to hear about this issue. 

    Some installation issues arise if the setup.exe is not Run As Admin - can we make sure you have selected to Run As Administrator?

    If that doesn't help, can you check the machine's event log (eventvwr) to see if there is any additional information? There may be some additional clues in the event viewer logs.

    Also, if you could attach a screenshot of this error it would help us document it for the future. Thank you.


    Ernesto Machado
    Qdabra® Software/ InfoPathDev.com
    The InfoPath Experts – Streamline data gathering to turn process into knowledge.™


  • 03-15-2011 08:22 AM In reply to

    Re: Problems installing dbxl v2.4


    I was logged in as administrator when I ran setup:

     It generated 2 events in the event viewer, but neither of which seem to help.

    -------------------------------------------------------------------

    The description for Event ID ( 11001 ) in Source ( MsiInstaller ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Product: Qdabra Database Accelerator v2.4 -- Error 1001. Exception occurred while initializing the installation:
    System.Configuration.ConfigurationErrorsException: Configuration system failed to initialize., (NULL), (NULL), (NULL).

    --------------------------------------------------------------------

     Product: Qdabra Database Accelerator v2.4 -- Installation failed.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    -------------------------------------------------------


  • 03-15-2011 09:51 AM In reply to

    Re: Problems installing dbxl v2.4

    What is your OS ?

    Also, make sure IIS is configured to support ASP.NET and Windows Authentication.

    Do you have pre-existing content on your IIS site which is accessible?

     

  • 03-15-2011 10:01 AM In reply to

    Re: Problems installing dbxl v2.4

     I'm running windows 2003 server, IIS 6 and asp.net 2.0.50727

    I'm not sure what you mean by pre-exisisting content but I've had sharepoint on here for about 2 years and also a shopkeeper site running fine. 

    It looks like it did add a qdabrawebservice virtual directory to my sharepoint directory in IIS, but it still crashes with that error.

     

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