Form did not uninstall fully - InfoPath Dev
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Form did not uninstall fully

Last post 10-14-2005 02:37 PM by franck. 2 replies.
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  • 10-14-2005 02:12 PM

    • JayW
    • Not Ranked
    • Joined on 10-14-2005
    • USA
    • Posts 1

    Form did not uninstall fully

    We have a fully trusted form that we deployed as a msi file that the users install locally to their machines. We sent out an updated version with the instructions to uninstall the previous version and then install the updated version. This worked quite well for the most part but one user is reporting that he uninstalled the old version and when he tried to install the updated version it failed informing him that a version of this form was already installed. I confirmed with him that the form does not appear under Add/Remove programs. We then opened InfoPath and the old version of the form is still listed and he can still open and work with it. The question is: How do we complete removing this form so we can install the new version? Any suggestions are welcome.

    Thanks in advance,

    Jay
  • 10-14-2005 02:29 PM In reply to

    Re: Form did not uninstall fully

    This article should help explain how to remove your form from InfoPath's cache:

    http://www.infopathdev.com/howto/tutorials/default.aspx?i=dc78ccd3e797480a80eb2a28db432134

    ---------------
    Matt Faus
    Matt Faus / Microsoft InfoPath MVP
    Qdabra® Software / Streamline data gathering to turn process into knowledge
  • 10-14-2005 02:37 PM In reply to

    Re: Form did not uninstall fully

    Hi Jay,

    Look at my response on the MSN Newsgroup.
    Cheers.

    Franck Dauché
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