Electronic Signatures all have the same time, to the second - InfoPath Dev
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Electronic Signatures all have the same time, to the second

Last post 03-03-2011 08:08 AM by Nancy Young. 4 replies.
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  • 09-29-2010 03:22 PM

    Electronic Signatures all have the same time, to the second

    Hi all,

    I've been unable to get ES template part to work in a repeating section, per the post here.  It throws DOM object errors.  However, I can place multiple ES template parts in my form, but they all have the exact same time, regardless of when the form is signed.

    Any suggestions?

    Thanks in advance.

     

    -Nancy
  • 09-29-2010 03:36 PM In reply to

    Re: Electronic Signatures all have the same time, to the second

    Hi Nancy,

    Thanks for contacting our Support team. We've marked your support inquiry as urgent and hope to have a response to you soon. If you can send us the XSN form that has the error, that may help expedite the process of fixing it. Also, if you are available for a brief Live Meeting debug session tomorrow, please let us know. Email is Support (at) Qdabra (dot) com.

    Thanks!

    Patrick Halstead
    Project Manager at Qdabra
  • 03-02-2011 01:13 PM In reply to

    • eflem
    • Not Ranked
    • Joined on 03-02-2011
    • Posts 1

    Re: Electronic Signatures all have the same time, to the second

    Hello,

    I am experiencing the same problem.  Could you please send me the instructions that you provided to Nancy?

     Thank you very much.

  • 03-02-2011 01:41 PM In reply to

    Re: Electronic Signatures all have the same time, to the second

    Hi,

    In reviewing our records I see that this was resolved via a support call where one of our staff members walked the customer through the steps in our documentation.

    Have you followed the published instructions? Did you run into issues while doing so?

    http://www.infopathdev.com/blogs/mel_balsamo/archive/2009/03/03/electronic-signature-template-part.aspx

    http://www.infopathdev.com/blogs/mel_balsamo/archive/2009/07/31/add-a-repeating-electronic-signature-template-part.aspx

    Please let us know and we'll be glad to assist you.

    Ernesto Machado
    Qdabra® Software/ InfoPathDev.com
    The InfoPath Experts – Streamline data gathering to turn process into knowledge.™


  • 03-03-2011 08:08 AM In reply to

    Re: Electronic Signatures all have the same time, to the second

    Hi eflem,

    I went through my emails with Mel about this issue and I'm sorry to say that I didn't write down what the exact solution was, but I remember having that "duh" feeling that comes with not following directions exactly.  I may have renamed something, so watch out for that.

    Best of luck,
    Nancy

    -Nancy
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