Installation Failed - Exitcode: 3 - InfoPath Dev
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Installation Failed - Exitcode: 3

Last post 09-02-2010 10:02 AM by Jim Cantwell. 9 replies.
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  • 08-31-2010 08:29 AM

    Installation Failed - Exitcode: 3

    I received the following error when installing the Qdabra Database Accelerator v2.3 on an XP machine.

    The installation failed and the rollback has been performed. --> Exitcode: 3  C:\WINDOWS\Microsoft.NET\Framework\v2.0.20727\aspnet_regiis.exe -sn "w#svc/1/Root/QdabraWebService"

    I searched for the exit code but couldn't find anything on line.  Any assistance would be appreciated.

    Filed under:
  • 08-31-2010 08:56 AM In reply to

    Re: Installation Failed - Exitcode: 3

    Hello,

    This problem arises when ASP.NET has not been registered with IIS (which happens when .NET 2.0 is installed before IIS).

    To remedy this problem, run aspnet_regiis.exe -i found in C:\WINDOWS\Microsoft.NET\Framework\(Version)\

    Please let us know if this solves the issue.

    You might want to consider downloading the DBXL v2.4 trial, which is now available on qdabra.com.

    Thanks!


    Ernesto Machado
    Qdabra® Software/ InfoPathDev.com
    The InfoPath Experts – Streamline data gathering to turn process into knowledge.™


  • 08-31-2010 10:00 AM In reply to

    Re: Installation Failed - Exitcode: 3

    Couldn't find aspnet_regiis.exe -i  But did find aspnet_regiis.exe and ran that.  Same error.

    Downloaded DBXL v2.4 install failed with same error.

  • 08-31-2010 10:17 AM In reply to

    Re: Installation Failed - Exitcode: 3

    Sorry if I wasn't clear. The command to run from the command line is:

    >aspnet_regiis.exe -i

     

    Ernesto Machado
    Qdabra® Software/ InfoPathDev.com
    The InfoPath Experts – Streamline data gathering to turn process into knowledge.™


  • 08-31-2010 10:45 AM In reply to

    Re: Installation Failed - Exitcode: 3

    I'm making progress - Now the error says

    An error occurred configuring system doctypes.  See the Qdabra eventlog for details.

    I haven't been able to locate that eventlog or find a solution through the release notes.  Any suggestions?

  • 08-31-2010 10:58 AM In reply to

    Re: Installation Failed - Exitcode: 3

    This refers to the Event Viewer (eventvwr) on the machine where DBXL is being installed. There should be a Qdabra entry in it, but there may be information in the Application log. Can you check? Thanks!

    Ernesto Machado
    Qdabra® Software/ InfoPathDev.com
    The InfoPath Experts – Streamline data gathering to turn process into knowledge.™


  • 08-31-2010 11:14 AM In reply to

    Re: Installation Failed - Exitcode: 3

    Really, Thank YOU!  Because this is certainly above my head.  I really appreciate your help

    The Application view:

    Description:

    The description for Event ID ( 11001 ) in Source ( MsiInstaller ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Product: Qdabra Database Accelerator v2.4 -- Error 1001. The installation failed, and the rollback has been performed. --> An error occurred configuring system doctypes.  See the Qdabra eventlog for details., (NULL), (NULL), (NULL).

    Data:

    0000: 7b 39 39 37 45 32 30 45   {997E20E

    0008: 33 2d 43 45 42 41 2d 34   3-CEBA-4

    0010: 35 37 46 2d 39 42 34 30   57F-9B40

    0018: 2d 46 45 37 39 44 46 38   -FE79DF8

    0020: 46 44 31 38 41 7d         FD18A} 

    Under Qdabra:

    Event Type:        Error

    Event Source:    Database Accelerator

    Event Category:                None

    Event ID:              0

    Date:                     8/31/2010

    Time:                     10:34:40 AM

    Description:

    Error bootstrapping system doctypes

    The underlying connection was closed: An unexpected error occurred on a send. encountered a critical error and needs attention.

     

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    and

    Error: creating app pool encountered a critical error and needs attention.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

  • 09-02-2010 09:39 AM In reply to

    Re: Installation Failed - Exitcode: 3

    Would it be possible to have you export the event log and email it to us?

    Here are some instructions on doing this:

    http://saikit.wordpress.com/2009/07/15/how-to-export-the-event-log-from-windows-xp-workstations-and-view-it-on-another-computer/

    Then please send the logs (Qdabra and Application, to be specific) to support at qdabra dot com.

    Thank you.

    Ernesto Machado
    Qdabra® Software/ InfoPathDev.com
    The InfoPath Experts – Streamline data gathering to turn process into knowledge.™


  • 09-02-2010 09:46 AM In reply to

    Re: Installation Failed - Exitcode: 3

    Absolutely.  Doing that now

     

    Thanks alot Ernesto

  • 09-02-2010 10:02 AM In reply to

    Re: Installation Failed - Exitcode: 3

    Your eventlog indicates you are using SSL for the site (https://machinename).  If you open IE on the server and browse to the site, does it give you an certificate error message? 

    If you intend to use SSL, you will need to make sure you have a matching certificate.  If you are installing to a SharePoint site that uses a host header (e.g. www.mydomain.com), you will need to specify the hostname during installation.

     

     

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