Users can not Submit InfoPath form in web browser - PLEASE HELP!!! - InfoPath Dev
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Users can not Submit InfoPath form in web browser - PLEASE HELP!!!

Last post 07-14-2010 07:39 AM by j0hnglist. 7 replies.
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  • 07-12-2010 04:57 PM

    Users can not Submit InfoPath form in web browser - PLEASE HELP!!!

    I have an info path form uploaded to my HR SharePoint site.  I need to have my users be able to submit the form using a custom submit button with rules attached to it.  I set the form up and when I publish the form to Share Point, its of course enabled to be viewed in a web browser.  When I am in sharepoint and click on edit form in infopath and click the submit button, it works like a charm and no issues.  Also when I click on preview and click on submit, it works like a charm.  Now when a user or myself, open the form in a web browser and click on the Submit button, the following error message appears: 

    "There has been an error while processing the form."

     I have made sure I do not have secondary data coneections and even tried to re publish multiple times to no avail.  I am just about out of ideas and need to see if anyone has a solutions for this error.  Any help would be greatly appreciated.  Thanks! 

     I dont know if there is a way to attach my form on here or not.  If anyone needs that, please let me know.  Thanks! 

    "There has been an error while processing the form."

    I have made sure I do not have secondary data coneections and even tried to re publish multiple times to no avail.  I am just about out of ideas and need to see if anyone has a solutions for this error.  Any help would be greatly appreciated.  Thanks! 

    I dont know if there is a way to attach my form on here or not.  If anyone needs that, please let me know.  Thanks! 

    William Kreuder
    Horizon Bay Senior Living
    Tampa, Florida
    Email: [email protected]
  • 07-12-2010 09:30 PM In reply to

    Re: Users can not Submit InfoPath form in web browser - PLEASE HELP!!!

    Hi William,

    Click on the options tab, and click Add/Update button to attach your form template.

    Regarding the error message, can you check your SharePoint log files for any exception?

    Aruna Akella
    Qdabra® Software / InfoPathDev.com
    The InfoPath Experts – Streamline data gathering to turn process into knowledge.™
  • 07-13-2010 05:55 AM In reply to

    Re: Users can not Submit InfoPath form in web browser - PLEASE HELP!!!

    Aruna,

    I have attached the InfoPath form to this email.  I looked at the SP logs but realy did not know what I was looking at : )  I attached 2 samples from around the time I attempted to open the InfoPath form in a web browser and also published to SP.  Any help you can provide would be great.   Thanks for your help!  William Kreuder

    William Kreuder
    Horizon Bay Senior Living
    Tampa, Florida
    Email: [email protected]
  • 07-13-2010 06:22 AM In reply to

    Re: Users can not Submit InfoPath form in web browser - PLEASE HELP!!!

    Here is a snap shot of one of the SP logs at the time of me trying to open the InfoPath form in a browser:

    Timestamp               Process                                  TID    Area                           Category                       EventID Level      Message  Correlation
    07/12/2010 10:33:05.20  w3wp.exe (0x17B0)                        0x1464 Windows SharePoint Services    General                        75fe High     Failed to determine definition for Feature with ID 'cd185c99-dc8e-810c-f9b8-b97db9610048'.  Skipping this feature for element querying consideration. 
    07/12/2010 10:33:07.07  w3wp.exe (0x17B0)                        0x1030 Windows SharePoint Services    General                        72nz Medium   Videntityinfo::isFreshToken reported failure. 
    07/12/2010 10:33:07.09  w3wp.exe (0x17B0)                        0x0E20 CMS                            Publishing                     7fz3 Medium   Setting [Display] as the FormContext.FormMode for the current page 
    07/12/2010 10:33:07.11  w3wp.exe (0x17B0)                        0x0E20 CMS                            Publishing                     7fz3 Medium   Setting [Display] as the FormContext.FormMode for the current page 
    07/12/2010 10:33:07.11  w3wp.exe (0x17B0)                        0x0E20 CMS                            Publishing                     7fz3 Medium   Setting [Display] as the FormContext.FormMode for the current page 
    07/12/2010 10:33:07.11  w3wp.exe (0x17B0)                        0x0E20 SharePoint Portal Server       WebParts                       8dxr Unexpected SearchBoxEx AfterDeserialize begin 
    07/12/2010 10:33:07.11  w3wp.exe (0x17B0)                        0x0E20 SharePoint Portal Server       WebParts                       8dxt Unexpected SearchBoxEx AfterDeserialize end 
    07/12/2010 10:33:07.14  w3wp.exe (0x17B0)                        0x0E20 Windows SharePoint Services    General                        75fe High     Failed to determine definition for Feature with ID 'cd185c99-dc8e-810c-f9b8-b97db9610048'.  Skipping this feature for element querying consideration. 
    07/12/2010 10:33:07.14  w3wp.exe (0x17B0)                        0x0E20 Windows SharePoint Services    General                        75fe High     Failed to determine definition for Feature with ID 'cd185c99-dc8e-810c-f9b8-b97db9610048'.  Skipping this feature for element querying consideration. 
    07/12/2010 10:33:07.15  w3wp.exe (0x17B0)                        0x0E20 CMS                            Publishing                     8vy8 Medium   CrossListQueryCache::GetSiteData() - Query: <ViewFields><FieldRef ID="{fa564e0f-0c70-4ab9-b863-0177e6ddd247}" Nullable="True" Type="Text"/><FieldRef ID="{94f89715-e097-4e8b-ba79-ea02aa8b7adb}" Nullable="True" Type="Lookup"/><FieldRef ID="{1d22ea11-1e32-424e-89ab-9fedbadb6ce1}" Nullable="True" Type="Counter"/><FieldRef ID="{28cf69c5-fa48-462a-b5cd-27b6f9d2bd5f}" Nullable="True" Type="DateTime"/><FieldRef ID="{1df5e554-ec7e-46a6-901d-d85a3881cb18}" Nullable="True" Type="User"/><FieldRef ID="{d31655d1-1d5b-4511-95a1-7a09e9b75bf2}" Nullable="True" Type="User"/><FieldRef ID="{8c06beca-0777-48f7-91c7-6da68bc07b69}" Nullable="True" Type="DateTime"/><FieldRef Name="PublishingRollupImage" Nullable="True" Type="Image"/><FieldRef Name="_Level" Nullable="True" Type="Number"/><FieldRef Name="Comments" ... 

    07/12/2010 10:33:07.15* w3wp.exe (0x17B0)                        0x0E20 CMS                            Publishing                     8vy8 Medium   ...Nullable="True" Type="Note"/><FieldRef ID="{c042a256-787d-4a6f-8a8a-cf6ab767f12d}" Nullable="True" Type="Text"/><FieldRef ID="{fdc3b2ed-5bf2-4835-a4bc-b885f3396a61}" Nullable="True" Type="ModStat"/><FieldRef ID="{71316cea-40a0-49f3-8659-f0cefdbdbd4f}" Nullable="True" Type="DateTime"/><FieldRef ID="{61cbb965-1e04-4273-b658-eedaa662f48d}" Nullable="True" Type="TargetTo"/></ViewFields><Lists ServerTemplate="850"><List ID="a10c0205-ed2c-4a66-9a4d-55b83a8db160"/></Lists><RowLimit>6</RowLimit><Query><Where><And><Or><Eq><FieldRef ID="{c042a256-787d-4a6f-8a8a-cf6ab767f12d}" Nullable="True" Type="Text"/><Value Type="Text">Redirect Page</Value></Eq><Eq><FieldRef ID="{c042a256-787d-4a6f-8a8a-cf6ab767f12d}" Nullable="True" Type="Text"/><Value Type="Text">Article Page</Value></Eq></Or><Eq><FieldRef ID=... 

    William Kreuder
    Horizon Bay Senior Living
    Tampa, Florida
    Email: [email protected]
  • 07-13-2010 09:39 AM In reply to

    Re: Users can not Submit InfoPath form in web browser - PLEASE HELP!!!

    You have two secondary data connections (GetUserProfileByName 2, and GetUserProfileByName), and looks like you are not using GetUserProfileByName 2 data connection. Can you remove it, and try again?

    Aruna Akella
    Qdabra® Software / InfoPathDev.com
    The InfoPath Experts – Streamline data gathering to turn process into knowledge.™
  • 07-13-2010 10:23 AM In reply to

    Re: Users can not Submit InfoPath form in web browser - PLEASE HELP!!!

    I gave that a try and received the same error message when I tried to submit the from in a web browser. 

    William Kreuder
    Horizon Bay Senior Living
    Tampa, Florida
    Email: [email protected]
  • 07-13-2010 11:03 AM In reply to

    Re: Users can not Submit InfoPath form in web browser - PLEASE HELP!!!

    Can you try couple more things?

    1. Change your template to be full trust, and try publishing.

    2. If you still run into issues, then check your eventVwr, and if you see an error similar to 'The mail server is not configured correctly..', then try deleting email submit data connection, and see if it works...

    I am just trying to narrow down the problem so that it can be fixed easily.

     

     

    Aruna Akella
    Qdabra® Software / InfoPathDev.com
    The InfoPath Experts – Streamline data gathering to turn process into knowledge.™
  • 07-14-2010 07:39 AM In reply to

    Re: Users can not Submit InfoPath form in web browser - PLEASE HELP!!!

     I have this error when I had an existing form with the same name already submitted in the library. Try to add a timestamp to the name of your form submitted and see if helps you.

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