InfoPath Dev

 I have been working on a form which up until recently was working. If I customize the form, I can see all the fields, and the form functions as expected. However, when I select a new item, all I get is a blank form with no labels, fields etc. see attached. Some updates have been to form such as rules, data connections etc I have tried previous version that I saved, but get same result

 Can I see the template?

 See attached, we have 2 versions: Test and Development. The test version is working, but the Development version (attached is not). The Development version has more views than the test, but I believe they are the same with the views they have in common

 attached is the test version for comparison if that helps

Thanks - I'll take a look sometime before the end of the day & see if I can see something that makes sense. :)

So, I wonder. In the working form, Step 1 is the default view. In the new form, Step 1 is the default view, but there is a form load rule to change to the Switchboard view. What if you make the Switchboard view the default instead of changing via a form load rule?

Hilary tried a number of things including suggestion above. Ended up removing everything including all views and data connections, still get the blank form. Any suggestions?

Not really, I'm sorry, I've never seen anything like this before. I guess I'd save a copy of the template (I'm sure you did prior to removing all the views and data connections) - and then in the list, set the list back to NOT use InfoPath (I think that is under the list settings someplace - there is a way to remove the customized form). Verify the list works as expected with the default form then publish the customized form back up....

Reset to not use InfoPath, I am rebuilding from the other version I have. The form is no longer blank. We will have three versions of this app: Development (I work on the functionality without interfering with anyone else's work, Test (the testers check out the functionality, and then Live (users will be making actual requests), so I am copying as much as I can from the development version. I have also been saving the template every morning so I can go back if needed If I mess up something, but the previous versions were not working either this time. Thanks for the help

What a pain - I am not sure what went wrong, but it seems like something on the list level, since your old versions also stopped working. Did you try just republishing an old version after resetting instead of rebuilding from scratch?

I tried publishing all previous versions back to last Monday, all those came up with blank forms. Before that did not work at all. We have the development version, so I was able to copy and paste the layout and had the data connections and dropdown list logic worked out so it took me about a day to rebuild. Thanks for helping. If you ever see this come up again, and there is a solution let me know.