Re: Outlook 2003 Compatibility

Clay Fox — Wed, 06 Feb 2008 20:46:19 GMT

Hey Lee.

InfoPath is particular about it Outlook.

You have verified in Internet Explorer - Internet Options - Programs that Outlook 2003 is the default mail program.

Obviously there is an issue with the local PC, it may require a repair on Office to correct or a reinstall to get the relationship restored.

Outlook 2003 Compatibility

lvance1611 — Wed, 06 Feb 2008 17:06:12 GMT

I have one particular user that is opening an existing form from a forms library in SharePoint 2003. This user has InfoPath 2003 and Outlook 2003. She gets the following error when she tries to submit the form using a custom button that submits using e-mail:

InfoPath cannot submit the form.
An error occurred while the form was being submitted.
To use this feature, Microsoft Office Outlook 2003 must be set as the default e-mail program.

I have checked and this user does not have any Office 2007 products on her computer. Outlook 2003 is also set as her default e-mail program. What could be causing this error in this case?

Thanks,

Lee

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Re: Outlook 2003 Compatibility

Outlook 2003 Compatibility