General

Re: Digital signature problem

michaelwoosley — Wed, 29 May 2013 15:13:21 GMT

Thanks Jo-Anne... the file is attached.

Re: Digital signature problem

Jo-Anne Alfafara — Wed, 29 May 2013 01:52:26 GMT

Hi michaelwoosley,

If you can upload your template, I can take a look.

Re: Digital signature problem

michaelwoosley — Tue, 28 May 2013 17:22:22 GMT

Jo-Anne, I had already tried your tip but for the sake of making sure, I re-verified. For whatever reason, one signature is locking two others and I cannot figure out why. If allowed, I could upload the file to see if you could see something wrong and to verify my predicament.

Thanks

Best regards,

Mike

Re: Digital signature problem

Jo-Anne Alfafara — Tue, 28 May 2013 01:29:19 GMT

Hi michaelwoosley,

When setting up the digital signature, which of these options did you select?

Allow only one signature (To allow only one signature for this part of the form template)

All the signatures are independent (co-sign). (To allow multiple signatures that are independent of each other, and that can be added or removed without affecting the other signatures)

Each signature signs the preceding signatures (counter-sign). (To allow multiple signatures that sign preceding signatures)

Try selecting Allow only one signature for each section and see if that solves the problem.

Thanks,

Digital signature problem

michaelwoosley — Thu, 23 May 2013 15:31:52 GMT

Hello everyone. I have a InfoPath 2007 form I designed which works great... but with one significant perplexing problem. I have several sections on the form; Sections 1, 2, 3 and 4 with each one having digital signatures assigned. I have a case manager signing Section 1 and it does exactly what I want it to do; locks it up and indicates via a visual section who signed it. Each of the 3 remaining sections have an employee who will verify and sign. The problem is that when the Case manager signs Section 1, it secures Section 2 and Section 4 (locking all the fields) and leaves Section 3 unlocked (by design).

For the life of me, I cannot figure out why the act of signing in Section 1 is locking up these other 2 sections. In the Case managers section, the "sign the following data in the form when this section is signed:" prompt is set for this person and the "fields and groups to be signed" is set to this section only; NOT the other 2.

I don't know what else to do, but I certainly hope that there is something I'm overlooking since I truly need this ability. It does not make any sense why 1 section is left alone and the other two are locked by the action of Section 1.

Thanks in advance for any help.

Best regards,

Mike