General

Re: InfoPath 2007 crashes Internet Explorer

kwilliams1130 — Thu, 07 Jun 2012 16:45:05 GMT

I'm having users have the same problem when editing a field in browser-based InfoPath 2010, IE 7 crashes. It doesn't seem to be happening in IE 8 or Chrome. Any suggestions besides the IE version, which I can have them check.

thanks

Kim

Re: InfoPath 2007 crashes Internet Explorer

skidmerc — Fri, 25 Jun 2010 19:54:24 GMT

Bit of a bump here, but I continually get this problem.

Seems to happen particularly when inserting new items into a repeating section. No real consistency to it.

Surely Microsoft must have addressed this? Seems to be lots of similar complaints on various sites/forums.

Re: InfoPath 2007 crashes Internet Explorer

AnthonyRubalcaba — Thu, 11 Dec 2008 18:32:45 GMT

The drop down list only has a single value to choose from when this error is reproduced.

Also, the only special characters in the values are an underscore and a single quote.

Let me know if you have any other suggestions, thanks again!

Re: InfoPath 2007 crashes Internet Explorer

mzamora — Thu, 11 Dec 2008 08:16:59 GMT

This problem is solved for me now. I had to change the following:

1) My drop down list contained way too many values. I reduced from 550 to 453 values.

2) Some of the values in my drop down had special characters, in my case it was the '&' character. I removed those. I suggest you stick with alphanumeric.

Check if you have any of thos special characters in your list.

Re: InfoPath 2007 crashes Internet Explorer

AnthonyRubalcaba — Thu, 11 Dec 2008 03:23:21 GMT

I'm having this exact same problem.

I have a drop down list, that when selected by the mouse runs fine, but if selected by the keyboard crashes when you hit enter.

MS Office 2007 SP1

IE 7 Version 7.0.5730.13

Event Viewer:

Faulting application infopath.exe, version 12.0.4518.1014

Faulting module mshtml.dll version 7.0.6000.16674

Any help would be greatly appreciated!

Re: InfoPath 2007 crashes Internet Explorer

Greg Collins — Tue, 08 Apr 2008 18:10:44 GMT

So if the IE update doesn't do it... then you might want to consider installing Office 2007 SP1.

Re: InfoPath 2007 crashes Internet Explorer

Greg Collins — Tue, 08 Apr 2008 18:10:16 GMT

Yes, please try the latest IE version. As stated earlier, this sounds like an MSHTML.DLL fault and not an InfoPath.exe fault. InfoPath relies heavily on MSHTML to render the views to the screen.

For reference, my InfoPath 2007 version is: 12.0.6214.1000 SP1

Re: InfoPath 2007 crashes Internet Explorer

mzamora — Tue, 08 Apr 2008 05:56:33 GMT

Hi Greg,

If I run it ont he InfoPath client Infopath crashes witht he following entry inthe event log:

Faulting application infopath.exe, version 12.0.4518.1014, stamp 45428209, faulting module mshtml.dll, version 7.0.6000.16608, stamp 4759006c, debug? 0, fault address 0x002bcf73.

This is my infopath 2007 version:

12.0.4518.1014

Will install the latest IE and see what happens...

Re: InfoPath 2007 crashes Internet Explorer

Greg Collins — Mon, 07 Apr 2008 20:55:49 GMT

The place to look is here: faulting module mshtml.dll. This indicates that there's a problem with Internet Explorer -- not InfoPath which uses IE as a rendering engine.

Do you have all your latest updates installed? My Help | About screen shows IE version as 7.0.6001.18000

InfoPath 2007 crashes Internet Explorer

mzamora — Mon, 07 Apr 2008 12:51:17 GMT

Hi all,

I have an infopath 2007 web browser form. On the form I have a drop down list box, the event is handled in managed code, c#. When the user selects a new item from the drop down with the enter key Internet Explorer crashes. Selecting the item with the mouse click is not a problem.

THIS IS THE ENTRY FROM THE EVENT LOG:

Faulting application infopath.exe, version 12.0.4518.1014, stamp 45428209, faulting module mshtml.dll, version 7.0.6000.16608, stamp 4759006c, debug? 0, fault address 0x002bcf73.

It also crashes if I run the form with the InfoPath client. Any help is greatly appreciated.MArio