General

Re: Submit via Email - InfoPath 2013 to Outlook 2016

Wheels — Thu, 13 May 2021 19:57:30 GMT

Thank you Hilary. We are willing to go to 64-bit InfoPath if needed, but we were hoping that the 32-bit would work. I'll check out the link asap. Have a great day, WHEELS

Re: Submit via Email - InfoPath 2013 to Outlook 2016

Hilary Stoupa — Thu, 13 May 2021 19:51:48 GMT

So - On my machine I've got InfoPath 2013 64-bit and the latest Office from Office 365, also 64-bit. See attached screenshot for what an email submit in InfoPath Filler looks like for me. Another user in this thread posted a link to a patch - don't know if this fixes it or not, but worth a try: https://support.microsoft.com/en-us/help/3114946/may-3-2016-update-for-infopath-2013-kb3114946

Re: Submit via Email - InfoPath 2013 to Outlook 2016

Wheels — Wed, 12 May 2021 17:59:35 GMT

We are having the same issue with 64-bit Office, 32-bit InfoPath, and SharePoint Online. As meissen alluded to, with 32-bit Office and 32-bit InfoPath, we get the gray InfoPath email notification and you click Send and it goes through Outlook. However with 64-bit Office and 32-bit InfoPath, we get a Outlook draft email which you need to click Send. We do not have the option of downgrading Office, but we do have the option of installing 64-bit InfoPath to match the bit versions. If that will resolve the issue. Do you have the link to the patch? Thank you, WHEELS.

Re: Submit via Email - InfoPath 2013 to Outlook 2016

TOE_CHEESE — Mon, 10 Sep 2018 15:47:42 GMT

Hi, my company is migrating to Office 2016 and InfoPath 2013. We have several forms with code and are seeing these problems. Can you please tell me more about the patch that was used to repair the problem?

Thank you,

Re: Submit via Email - InfoPath 2013 to Outlook 2016

Hilary Stoupa — Fri, 20 Jul 2018 21:07:02 GMT

So - I'm a little confused as to what your issue is, but so far the things I've seen cause issues w/ sending email with InfoPath 2013 & Office 2016 are: 1. latest patches not installed (specifically the KB mentioned earlier in this thread), 2. bitwise mismatch (one is 32-bit, the other 64-bit) and just this week, 3. install type (ISO vs. Office 365). It seems like all of these things need to be the same. Hope that helps.

Re: Submit via Email - InfoPath 2013 to Outlook 2016

shbtechie — Fri, 20 Jul 2018 11:47:55 GMT

Hilary - I am having the same issue in sending an email from InfoPath 2013 using Office 2016 suite. I've both 64 bit but cannot down with 32 bit version hence client need. During submit an email error pop up the parameter is incorrect. One resoution I got from Microsoft to make email functionality operiotional for InfoPath 2013 and Office 2016 as below: InfoPath 2013 for Office 365 ProPlus Subscription https://www.microsoft.com/en-ca/download/details.aspx?id=48734 After a months this resolution doesn't work. Can you please help. Thanks

Re: Submit via Email - InfoPath 2013 to Outlook 2016

EarlH — Thu, 31 May 2018 16:01:56 GMT

Thanks

Re: Submit via Email - InfoPath 2013 to Outlook 2016

GMHayes — Thu, 31 May 2018 15:55:53 GMT

InfoPath 2013 update in KB3114946. Requires Office 2013 SP1 first.

Re: Submit via Email - InfoPath 2013 to Outlook 2016

EarlH — Thu, 31 May 2018 15:23:39 GMT

Can you tell me what patch you applied?

Re: Submit via Email - InfoPath 2013 to Outlook 2016

Hilary Stoupa — Fri, 11 May 2018 00:04:35 GMT

Thank you SOOOO much for posting this info! Super helpful. :)

Re: Submit via Email - InfoPath 2013 to Outlook 2016

GMHayes — Thu, 10 May 2018 19:06:50 GMT

For the benefit of any other victi... um... user of InfoPath who has read this far, the specific fix appears to be in the InfoPath 2013 update in KB3114946. Requires Office 2013 SP1 first.

https://support.microsoft.com/en-us/help/3114946/may-3-2016-update-for-infopath-2013-kb3114946

Re: Submit via Email - InfoPath 2013 to Outlook 2016

Hilary Stoupa — Thu, 10 May 2018 14:50:58 GMT

I get concerned about accidentally talking down to people 'cause it annoys me when people do it to me - but yeah, I never know what anyone's general level is (and also am trying to think of those who may read something later who may have a different level!) ;)

Re: Submit via Email - InfoPath 2013 to Outlook 2016

GMHayes — Wed, 09 May 2018 21:33:24 GMT

No problem. It's good to know someone's reading. You have no way of knowing my level based on one question, so the "obvious" can often be exactly what's needed. And I probably was a little "snippier" than merited. (Caught me right after getting smacked by someone else, somewhere else, for something I didn't do, so maybe I was a *teensy* bit touchy...) Apologies for rudeness. <extends hand>

Re: Submit via Email - InfoPath 2013 to Outlook 2016

Hilary Stoupa — Wed, 09 May 2018 19:04:17 GMT

Sure, & I didn't mean to state the obvious - Hopefully the earlier poster will see your question & know which update fixed it for them. :)

Re: Submit via Email - InfoPath 2013 to Outlook 2016

GMHayes — Wed, 09 May 2018 17:41:57 GMT

Yeah - that sort of occurred to me already. I was looking to see if there was an explanation of WHAT the underlying cause was.