Newbie Questions

Re: Some users cannot submit form

bwalk — Fri, 04 Oct 2013 01:41:24 GMT

That makes sense.

It means nothing is sent to the DB but email with the form data is delvered.

Re: Some users cannot submit form

Hilary Stoupa — Fri, 04 Oct 2013 01:05:45 GMT

Hmmm - I don't understand what you are saying (where does the form get sent if it is "disconnected" from the DB?) but if it follows the user the obvious culprit is permissions....

Re: Some users cannot submit form

bwalk — Thu, 03 Oct 2013 23:27:51 GMT

Thank you very much for your help!

It does follow the user so it's not the machine. What we found that it's a connectivity issue with the database because when we disconnect from the DB it sends the form. We're getting closer but it still won't work.

Re: Some users cannot submit form

Hilary Stoupa — Wed, 02 Oct 2013 22:20:54 GMT

Well - I don't know what is going on, but here are some troubleshooting ideas.

If you have a user with this issue try the form on another computer, what happens? (That is - is the issue machine based or user based?)
When the issue occurs, have the user hit Ctrl + Shift + O (letter "o"). This brings up a dialog where you can click Show Details to see what fields the form thinks aren't filled out - that should give some hints as to where the validation errors are.

Some users cannot submit form

bwalk — Wed, 02 Oct 2013 21:53:11 GMT

We built a form in Infopath that sends the data to our database in MS Access. Some of our users on our network cannot submit the Infopath form. Those users are always getting the error "Please fill out required fields" but all of the fields are complete. Why do we get this error and why only with certain users?

Thank you!