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InfoPath web form

Last post 12-12-2019 07:37 AM by Hilary Stoupa. 7 replies.
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  • 12-11-2019 11:26 AM

    InfoPath web form

    Hello, I am completely new to InfoPath and trying to figure out (google) why a section of the form is not saving what I'm typing in. I have typed in and tested other areas of the form and it saves, but its just this one section that will not save... Help?
  • 12-11-2019 11:42 AM In reply to

    Hi, Janine - I moved your post to the Newbie Question category - the forum you originally posted in is for feedback on the site itself. Can you attach a copy of your template? If you reply to this message, you'll see an Options tab where you can attach the file. Or is this not a template you've designed, just one you are filling out?
    Hilary Stoupa

  • 12-11-2019 11:57 AM In reply to

    I work in a corp environment and so this is a form that was previously created.... I will ask if I can attach the form, but if not, is there anything I can try to begin troubleshooting?
  • 12-11-2019 12:04 PM In reply to

    If you have access to the form template, you could look and see if there are any rules on the field where the text isn't saving that might be causing it to blank out. Can you describe the issue a bit more? Like - when you tab out of the field, the data you entered disappeared? Or when you save and reopen the form the data is no longer there? Kind of more specifically, what you expect to happen and what is happening instead.
    Hilary Stoupa

  • 12-11-2019 12:39 PM In reply to

    I do apologize for being so vague... ok, so... 1.) Like - when you tab out of the field, the data you entered disappeared? A.) Tabbing into another field the data stays/saves after the "save" button is clicked, 2.) When you save and reopen the form the data is no longer there? A.) Correct. After I enter in something into the problem field, I click save and it disappears. 3.) What you expect to happen and what is happening instead. A.) I expect the data entered into the problem field to remain after the I click the save button, but it disappears. I attached a screen shot of what I'm looking at... not sure if this could kinda give you an idea of what I'm working with.
  • 12-11-2019 03:17 PM In reply to

    Is the Save button a button on the form? Or is it the Save button in the ribbon? Are there any form load rules? Is the Rule Inspector picture from the Save button? If you right click on the supplier field in the designer in the fields pane, and select Rule Inspector, what all sets the field? My guess is that there is some logic somewhere overwriting what you enter. :)
    Hilary Stoupa

  • 12-12-2019 05:51 AM In reply to

    Q.) Is the Save button a button on the form? A.) The Save button is on the form. Q.)Are there any form load rules? A.) I'm not sure how to check if there are form rules (I'm very new to this). Q.)Is the Rule Inspector picture from the Save button? A.) The screen shot is from the "supplier" field which is where the problem lies. Q.) If you right click on the supplier field in the designer in the fields pane, and select Rule Inspector, what all sets the field? A.) I attached another screen shot for this question... There is a PO field in the form...does it seem that its connected to the PO field and that, that may be causing the issue?
  • 12-12-2019 07:37 AM In reply to

    I mean - without looking at the form it is hard to guess, but the rules in the screenshot look like something is setting a field named "Supplier" - whether that's the main data source field, I don't know. You could click on it and see. My guess is that when the "...VendorsUpdated" data connection executes, it sets the Supplier to the SupplierName returned from that data connection, and that, for some reason is blank. It seems like a bit of a design flaw, if that's the case, because if you are letting a user enter data in a field, generally you wouldn't later on overwrite that data. Form Load rules are under the Data tab in the ribbon.
    Hilary Stoupa

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