Disabling emails in InfoPath Forms

Last post 02-20-2013 02:47 AM by Kully. 3 replies.

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02-08-2013 07:14 AM

Kully
Joined on 11-16-2012
Posts 24

Disabling emails in InfoPath Forms

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Hi, I have created a form which contains a number of options boxes. Depending on which option is selected it reveals some further information which needs to be completed. In these options I have 3 different options which ask for email addresses. Depending on which option is selected and email address added an email is sent out. However the issue I am having is that if someone chooses one option and enters the email address and then decides actually another option is more accurate and then enters an another email address. Rather than ignoring the first email it sends emails to both email addresses.I did put some formatting which says if option 1 not selected then hide the email address and disable it however even though this is hidden if another option is selected the email address is still present and the email is being sent out to different people which it really should not be. Could anyone please assist in any way in which I can put some validation that if option 1 is selected then all other email options are disabled and only option 1’s is visible and used… therefore if option 2 is selected then option 1 email address is ignored and only option 2 email is used. Thank you Kully

02-09-2013 05:36 PM In reply to

Patrick Halstead
Joined on 08-08-2006
Posts 5,112

Re: Disabling emails in InfoPath Forms

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Hi Kully,

This is most likely a bug in your form's rule logic. Can you attach it so that we can investigate further?

Thanks!

Patrick Halstead
Project Manager at Qdabra

02-11-2013 06:54 AM In reply to

Kully
Joined on 11-16-2012
Posts 24

Re: Disabling emails in InfoPath Forms

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Hi Patrick,

Thank you for your response.

Please find attached my form. Within Part C, there are 3 areas in which an email address could be added however only one option should be applied depending on which option is selected.

Kind Regards

Kully

02-20-2013 02:47 AM In reply to

Kully
Joined on 11-16-2012
Posts 24

Re: Disabling emails in InfoPath Forms

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Hi Patrick,

I was just wondering if you have had a chance to look at this issue for me. Will be really grateful for any assistance.

Thank you

Kind Regards,

Kully

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