the problem occurs only in Vista while in XP there is no issue. Vista clients are ALL running the latest SP1 for Vista.
the process is the following :
An user accesses a travel request form ( Infopath 2007 ) and submits the form.
the submitted form is emailed to an approver
the approver opens the form in Outlook 2007 and clicks on "Decline" or "Approve" buttons on the form
the form gets dumped to an infopath document library on Sharepoint ( w/ many fields promoted to the library from the form )
the workflow ( attached to this librarry ) starts and checks if the Approved Pressed ( the "Approve" button ) equals Yes or if Declined Pressed equals Yes. ( the workflow was designed in Sharepoint Designer )
e.g. if the Approved Pressed equals Yes, the WF sends an email to the requestor and updates the status field in the library to "approved ".
if the Vista user clicks on either Approve or Decline button on the form from Outlook, the form gets dumped into the sharepoint BUT the status field never gets updated neither an email is sent by the workflow. ( this always works in XP ).
It looks like, the WF never "sees" that the Approve or Decline buttons were clicked. ( because the WF never sends any email nor it updates the status field ). Or that the Approved Pressed field is never updated in sharepoint w/ yes or no, so the wf doesn't act on it.
Any suggestions, any logs on sharepoint that i can look at ?