Outlook 2003 Compatibility - InfoPath Dev
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Outlook 2003 Compatibility

Last post 02-06-2008 12:46 PM by Clay Fox. 1 replies.
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  • 02-06-2008 09:06 AM

    Outlook 2003 Compatibility

    I have one particular user that is opening an existing form from a forms library in SharePoint 2003.  This user has InfoPath 2003 and Outlook 2003.  She gets the following error when she tries to submit the form using a custom button that submits using e-mail:

    InfoPath cannot submit the form.
    An error occurred while the form was being submitted.
    To use this feature, Microsoft Office Outlook 2003 must be set as the default e-mail program.

    I have checked and this user does not have any Office 2007 products on her computer.  Outlook 2003 is also set as her default e-mail program.  What could be causing this error in this case?

    Thanks,

    Lee

  • 02-06-2008 12:46 PM In reply to

    Re: Outlook 2003 Compatibility

    Hey Lee.

    InfoPath is particular about it Outlook.

    You have verified in Internet Explorer - Internet Options - Programs that Outlook 2003 is the default mail program.

    Obviously there is an issue with the local PC, it may require a repair on Office to correct or a reinstall to get the relationship restored.

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