printing issue - InfoPath Dev
in

InfoPath Dev

printing issue

Last post 06-08-2012 04:37 PM by Anson Hidajat. 1 replies.
Page 1 of 1 (2 items)
Sort Posts: Previous Next
  • 05-31-2012 06:24 AM

    printing issue

    i will preface this by saying i'm not a developer nor very familar w/ infopath, but here goes my best explanation:

    i have a form that prints differently from 2 computers. we are trying to print to a dot matrix style printer w/ carbon copy paper for our warehouse workers. computer A is an xp sp1 machine running infopath 10 & prints correctly. computer B is a windows 7 64 bit machine running infopath 10. when printing from computer B, the fonts/fields print larger & the spacing between characters gets smaller causing letters to run on top of each other. while doing a print preview, everything appears to be correct on both. if this same form is printed by both to our laser printer, both copies do come out correctly. also, if both machines print a plain word doc to the dot matrix printer, both copies print correctly. the only variables i see is the operating system & that i cant find if the small print server connected to the dot matrix printer is definately windows 7 supported.

     more computers will be making the switch to windows 7 & we need to come up w/ a solution.

     thanks in advance

    rath-usa

  • 06-08-2012 04:37 PM In reply to

    InfoPath is unfortunately not the best when it comes to printing.  The best advice I can offer is to make sure you have a separate view that is optimized for just printing.  That is a display view or sorts that uses calculated values to display your data instead of text boxes, date pickers, etc.  Size them appropriately to make sure they fit on the printed page nicely.  If there are inconsistencies between machines, printers, OS, etc. then I'm not sure there much advice I can offer :(  Sorry couldn't be more help!
    Anson Hidajat
    Qdabra® Software/ InfoPathDev.com
    The InfoPath Experts – Streamline data gathering to turn process into knowledge.™

Page 1 of 1 (2 items)
Copyright © 2003-2019 Qdabra Software. All rights reserved.
View our Terms of Use.