Signature not showing when signed... - InfoPath Dev
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Signature not showing when signed...

Last post 07-23-2010 05:58 AM by mgarant. 3 replies.
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  • 07-22-2010 10:59 AM

    Signature not showing when signed...

    Hello there,

     I have an infopath 2007 form with 6 sections. Each of these sections can be signed by different digital signatures. The signatures are working fine, the only thing is they do not show at all... I know there are there but I can't see them... Any idea why I can't see the signatures? I can see the "Click here to sign this section" but not the signatures...

     Thanks a lot!

  • 07-22-2010 11:03 AM In reply to

    Re: Signature not showing when signed...

    I've attached my form if you want to have a look.

     Thanks!

  • 07-22-2010 02:21 PM In reply to

    Re: Signature not showing when signed...

    Hi Mgarant,

    I looked at your form. Thanks for attaching. I'm not quite sure I understand your question. InfoPath doesn't display the signatures in the view by default. You have to go to the digital signature tool in the tool bar to see them. You can add optional sections with text saying it was "Signed" by using conditional formatting or to make the fields read-only. Sorry, I couldn't be of more assistance.

    Patrick Halstead
    Project Manager at Qdabra
  • 07-23-2010 05:58 AM In reply to

    Re: Signature not showing when signed...

    Hello Patrick,

    Thanks for the reply! I will clarify my question so everyone can understand what the issue is although I've resolved my problem already.

     Someone open the form, fill it out. No problems here. Now the person saves the form to sharepoint and then start an approbation workflow. An approver recieves an email to tell him he needs to approve the form by signing it. So he opens the form. In the approval section, he should see his name. Under his name is the link to sign (Click here to sign this section). He clicks it to sign the form, select his certificate, check the check box and click sign. This is working fine since the workflow continues after he has signed. The problem is, he has signed, but his signature doesn't show. Actualy, it was working when I first published the form, but I had to make changes to the Data source of the form and it is then that it stopped showing the approvers signatures.

    What I had to do to resolve this problem is create brand new sections, copy/paste what is inside the old sections into the new ones and set the signatures on these new sections. Then the signatures started showing again.

    Hope that helps someone else someday!

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