InfoPath Dev

Hi All,
 
I created an infopath2003 form which submits to a sharepoint 2007 form
library.  When some users submit the form it dosent include the template
location (HREF) on the completed form (I opened it up in notpad to check). 
This is causing the completed forms not to open at all.  On further
investigation I noticed that this only happens with PCs that have office 2003
and a 2007 app (ie project 2007, visio2007), if you just have office 2003 on
and no 2007 app then it always puts the HREF template location in fine.  I
know re-linking the forms will fix it but I dont want to have to keep
checking the form library and re-linking everytime someone raises a new form.
 
Does anyone know what the underlaying issue maybe?  Anyone got any ideas?

Thanks For you help.
J

Here's a response from a member of the Microsoft InfoPath team that I had look into your situation:

Hi Greg!  I have been able to test but have not been able to repro…here is what I tested:

- Created and published an InfoPath 2003 XSN, with a Submit connection, to my MOSS server
          - Without any Office 2007 applications on the computer, the form opens in InfoPath 2003, submits without issue and contains the appropriate "href" PI

- Installed just Excel 2007 (from the Office 2007 suite) with SP1
          - Clicked New to create a new form and submitted this to the library - result: submitted without issue and still contains the appropriate "href" PI

- Installed stand-alone Microsoft Project Pro 2007 with SP1
          - Clicked New to create a new form and submitted this to the library - result: submitted without issue and still contains the appropriate "href" PI

- Removed Excel 2007 and left Project 2007 (this caused a reboot)
          - Clicked New to create a new form and submitted this to the library - result: submitted without issue and still contains the appropriate "href" PI

Like you, I have not heard of this issue either so if this is indeed reproducible for that user they should open a support case with us so we can dig into this and either determine what I am doing differently in my testing or if there is something specific to their environment.

Thanks for your patience!

You might try doing an Office repair, or reinstalling InfoPath. You might also try reinstalling SharePoint and making sure that it has all of its patches. If you still repro the issue, please contact Microsoft Support for further assistance.

Good luck!

Thanks for your help Greg thats great.

A few more things i have noticed is that the same thing is happening on quite a few different forms to the same users.  If i go to the relink section in SharePoint there is nothing in the template link section on some forms submitted by certain users. However these forms still work 100% fine.  Unfortuntly there is one form which has a fair bit of code on which when there is nothing in the template link section it wont open, and i get the message of  "a new version of a form is available...blah blah"  if i click on yes or no the form still won't open.  Relinking the form will fix it.  So strange and annoying!!!!

More from my Microsoft contact. Looks like you'll need to call in for support if you want any further help debugging this issue:

Thanks Greg – this is certainly odd behavior but not something we have ever had a call on.

Hopefully that user will create a case so we can look into this further for them. I honestly cannot imagine this is a broad problem or we would have had folks screaming at us by now! J But it would sure be worth having a look…

Good luck!

J-We are having the same issue. Did you ever get this issue resolved?