Users not Prompted to Update Form Template - InfoPath Dev
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Users not Prompted to Update Form Template

Last post 02-09-2009 03:06 PM by Ted Fitch. 2 replies.
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  • 02-09-2009 01:58 PM

    • mjm917
    • Not Ranked
    • Joined on 08-22-2008
    • Naperville, IL
    • Posts 16

    Users not Prompted to Update Form Template

    I recently developed my first form and made it available via a SharePoint document library. After making it public I was asked to make a tweak to the form that did not change the XML datasource just added some functionality and script to the form. Users were then prompted to keep or update the template if they had previously created the form. Only one user is not seeing the changes and I am wondering how I can fix this so she seeing the "updated" form. I have cleared out her temporary Internet files and also searched her HDD for any trace of the old form to no avail.

     Anyone have any ideas.

     

    Thx

    mjm917
  • 02-09-2009 02:57 PM In reply to

    • mjm917
    • Not Ranked
    • Joined on 08-22-2008
    • Naperville, IL
    • Posts 16

    Re: Users not Prompted to Update Form Template

    After taking a deep breath I came back to the machine in question. Rather than clicking on the form from SP, I started InfoPath and tried to open the from from the application. When doing it this way, I noticed that the "form conflict" message flashed by quickly without allowing the user to decide whether to keep the existing template or get the new one. To allievate this, I removed all of the recently used forms and tried to access the form again. This time all worked the way it was supposed to.

    Thx

    mjm917
  • 02-09-2009 03:06 PM In reply to

    Re: Users not Prompted to Update Form Template

    We have seen issues with InfoPath & form template upgrades not working correctly.  Usually clearing the InfoPath cache like you did resolves this issue as the template is then downloaded from the SharePoint site again.

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