Form works on some computers not on others - InfoPath Dev
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Form works on some computers not on others

Last post 03-27-2008 08:49 AM by grimreaper0. 2 replies.
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  • 03-26-2008 11:28 AM

    Form works on some computers not on others

    I am have a strange problem and have searched everywhere to try and find the
    answer. Hopefully someone here has had this issue before and can help.

    I have created an InfoPath form and currently ~150 users are using it. Of
    those users 130 are able to use the form properly, the other 20 can't. The
    problem they are having is that none of the controls seem to work properly.

    There are 3 text boxes. Text box 1 and 2 you are allowed to enter a numeric
    value, text box 3 is read only and sums up box 1 and 2. A working infopath
    form would allow the user to click in text box one (which would then
    automatically highlight the existing value) and enter in a value, after they
    tab it would show up in box 3. For the users that the form isn't working
    properly it doesn't automatically highlight the existing value and when they
    tab over it doesn't automatically calculate the value in text box 3.

    All users have the same security and are running the same versions of office
    with sp2, .net framework installed to 3.0, and office pia files. I have even
    done a reinstall of office and the patches with no luck

  • 03-26-2008 12:31 PM In reply to

    Re: Form works on some computers not on others

    Interesting.

    Is it by user or computer?

    If you login to their computer does it work or not?

    Often this has to do with IE settings I find, but let me know the answer to whether it is a machine setup or user configuration.

  • 03-27-2008 08:49 AM In reply to

    Re: Form works on some computers not on others

    So far i have tested 3 of the ~15 computers and it was all a problem with thier user settings. When i logged in under my name and the computer created an account for me on their computer for the first time, I was able to open the infopath forms and all controls were working properly.

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