Good morning,
I just love when quirky things happen. I have an InfoPath filler form that uses AD global groups to determine user roles. I have two long-term users who, as of yesterday, are now randomly being put into the incorrect role when opening their forms i.e. for at least a year, the form has read their roles correctly and no changes were made to the form recently. I am looking for any ideas of how to rectify the issue. Here's what we have done so far:
- I've verified that their MS ID profiles still show them being in the correct global group for the role they should be seeing (note they are both in the same group)
- They have both cleared their IE and InfoPath caches
- They have both restarted their computers
- The role InfoPath is 'seeing' them as IS set as the default group, but InfoPath appears to force you to choose a default role. (If there is a way around this default, I'd love to know it.)
- There is no role set at initiator
I'm toying with them requesting the group be removed from their MS ID profile and added back in. A sort of 'kick in the pants' for the profile. That's about all I can determine since this isn't affecting every user in that group nor users in any other group. Any other ideas would be appreciated!
Jen