InfoPath Dev

Hello world, I am using InfoPath 2010 and I am attempting to create a form that allows the users to enter Productions issues. My goal is to have the support team  edit the ticket that is entered. I have created an Edit view, but the form will not load in the browser it tries to open InfoPath.... Please help...

 So - is this a list form? I ask because you mention an edit view. Does the form open in the browser for anyone? Generally, if a form is supposed to open in the browser and does not, either the library settings are incorrect, or the form hasn't been set to the correct compatibility.