SPD Workflow not triggering when certain dropdown is selected - InfoPath Dev
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SPD Workflow not triggering when certain dropdown is selected

Last post 08-16-2018 02:25 PM by Gina715. 0 replies.
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  • 08-16-2018 02:25 PM

    SPD Workflow not triggering when certain dropdown is selected

    Hi all, I have a form that uses a parent/child cascading dropdown (lookup list). Request Classification: 1. Administrative Services 2. Facilities 3. Other Request Type: Based on what's selected above (if "other" is selected, no "request type" dropdown and user has to input explanation in textbox) It's only when I select "Other" that the workflow will not trigger the email. When the user submits the button, I have a dummy field to equal a certain name. In SharePoint Designer, I have it set to when the dummy field is equal to that name, then email so and so. It all works when I have it set to the different request types. It's only when "Other" is selected, that the email does not get triggered. I am getting the message on the workflow history: "coercion failed: unable to transform the input lookup data into the requested type." Any idea why this might be? Thank you. Newbie
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